As of June 21st, we are modifying our curbside pet appointment services. Here's what you can expect:
- You will be offered a choice between an in-hospital Doctor visit or a curbside visit.
- Please, only one human to accompany pet/pets into the building for a Doctor's appointment. If there are children, significant others, etc., they must remain in the car or at home, please.
- A patient history form will be emailed prior to your Doctor's appointment. Please make every effort to complete this prior to your appointment. This will help expedite in-hospital and curbside appointments.
- While in an exam room, we ask that you please remain seated to maintain social distancing.
- All technician appointments (booster vaccinations, lab work appointments, etc.) will remain curbside at this time due to limited space in our lobby and exam rooms.
- Surgery check-in and discharges will be conducted in our office in the lobby.
- If you are scheduled and would like to come into the building for a Doctor's appointment and/or surgery drop off or discharge, please come right in. Please maintain social distancing.
- If you would prefer to remain curbside, please give our office a call upon your arrival.
- A mask must be worn at all times while in our office, including in the client restroom. Please ensure you have your mask in place prior to leaving your vehicle.
- We will have hand sanitizers placed throughout the lobby and exam rooms; please feel free to use these. Masks are also to be worn during curbside services.
- At this time, all medication and food pick-ups and sample drop-off appointments will remain curbside. Please give us a call, and we will check you out over the phone and bring the medication out to you.
- If you are going to be more than 10 minutes late for your appointment, you may be asked to reschedule or drop off your pet for treatment. This is to ensure we have adequate time between appointments to disinfect and clean properly. We greatly appreciate your understanding.
- If you are not feeling well, have a fever, or COVID-like symptoms, please remain at home and reschedule your appointment. If you have been exposed to a COVID-19 positive person within the past 10 days, please remain at home and reschedule your appointment.
We have created these new protocols to ensure the safety of our clients, patients, and team. We appreciate your patience with us while we adjust to these new protocols. Stay healthy!
We continue to serve pets in our community. For the most up-to-date hospital information, please visit our Facebook Page.
Our current services:
- Wellness Appointments
- Emergencies
- Sick Visits
- New Client Appointments
- Daycare
If you have questions or need further assistance, contact our hospital at 303.420.4422.
